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At Firme H2E, our team of engineers and analysts supports lawyers, private investigators, and individuals in cases where digital evidence is critical. As recognized judicial experts, we are involved in every stage: from technical analysis and report writing to expert testimony in court.
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Case Type: Commercial dispute / Information technologies
Client: Quebec SME in the distribution sector
Parties Involved: Client vs. IT provider (custom software development)
Mandate Assigned to H2E Firm:
Assess whether the delivered software met the contractual commitments
Duration of Mandate: 2 weeks
Context
An SME hired an IT firm to develop internal management software (orders, inventory, invoicing).
After more than a year of development, the client company considered the project incomplete, unstable, and unusable—despite having made several payments.
A commercial dispute arose, with over $200,000 at stake. The SME’s lawyer hired H2E Firm to audit the source code quality, evaluate the deliverables, and verify compliance with the signed contract.
H2E Firm’s Intervention
Step 1
Contract and Specifications Review
Step 2
Source Code Audit
Step 3
Structured Report Including
Outcome
H2E Firm’s report was submitted as evidence in the mediation between both parties.
Due to the strength of the findings, the IT firm agreed to refund 45% of the paid amounts and waived its claims for scope overages.
The client later assigned a new project to another team—this time with technical clauses recommended by H2E.
Key Takeaways
Key Tools Used
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